Account & Data Management

Download Your Data

Before making any deletion requests, you can download a copy of all your personal data. We'll provide your information in a portable JSON format within 7 days.

Delete My Account

This action is permanent and cannot be undone

Once your account is deleted, you cannot recover it. You will need to create a new account if you wish to use Loyola Alumni again.

To request complete deletion of your account and all associated data from Loyola Alumni, please email us with:

The email address associated with your account

Confirmation that you understand this is irreversible

What Happens When You Delete Your Account

Immediate Actions (within 24 hours):

• Your account will be deactivated and inaccessible

• Your profile will be hidden from all users

• You'll be logged out from all devices

• You'll stop receiving all communications

What Gets Deleted

• Your profile information (name, photo, bio, graduation year)

• Contact details (email, phone, social media links)

• All posts, comments, and reactions you've created

• Private messages you've sent (from your side)

• Your connections and follower relationships

• Device identifiers and analytics data linked to you

• Authentication tokens and session data

• Preferences and settings

What Is NOT Deleted

Some data remains for legal and operational reasons:

• Messages you sent to others (remain in their inbox)

• Posts/comments others have quoted or responded to

• Aggregated and anonymized analytics data

• Records required for legal compliance (kept separately)

• Transaction logs for security and fraud prevention

Processing Timeline

Immediately:

Account deactivated upon request confirmation

Within 30 days:

Personal data deleted from active systems

Within 90 days:

Data removed from all backups and archives

Delete Specific Data Only

If you wish to keep your account but remove specific personal data, you can request selective deletion. Your account will remain active but with limited information.

Data You Can Delete While Keeping Your Account

• Profile photo

• About/bio section

• Professional information

• Social media links

• Previous posts and comments

• Location information

Data That Must Remain

• Basic account information (name, email for login)

• Graduation year (for alumni verification)

• Account security settings

Alternative Contact Methods

If you're unable to send email or need assistance with your request:

For Logged-in Users: You can also initiate deletion from Profile → Menu → Delete Account (coming soon)

Support Email: hello@alumnispark.com

Data Protection Officer: hello@alumnispark.com

Response Time: We respond to all deletion requests within 48 hours

Your Legal Rights

Depending on your location, you may have additional rights under data protection laws:

GDPR (European Union): Right to erasure ("right to be forgotten")

CCPA (California): Right to delete personal information

LGPD (Brazil): Right to deletion of unnecessary data

We comply with all applicable data protection regulations and will process your request according to the laws of your jurisdiction.